APPLE: IMPROVED WEBSITE RESPONSE TIME BY 200%

SGG Consulting improved the transaction response times of Apple’s patent management website by 200% using the dynaTrace monitoring tool to iteratively tune database performance and fix other performance defects.

Over the past year, SGG has been managing the performance activities for a vendor based software solution that Apple utilizes to manage their intellectual patent processing.  Major deliverables included weekly reporting of usage and performance trends, establishing a performance SLA, providing root cause analysis for application outages, and fixing performance bottlenecks in the web, app, and database tiers.